Help and FAQs

1. Ordering and Payment

How do I place an order?

Placing an order is simple! Browse our collections, select your desired item(s), choose your size and color (if applicable), and click "Add to Cart." When you're ready, head to your cart and proceed to checkout.

Can I change or cancel my order?

If you need to make changes or cancel your order, please contact our support team as soon as possible. Orders can only be modified or canceled before they are processed for shipping.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Your payment information is protected through encryption to ensure a safe shopping experience.

2.⁠ ⁠Shipping and Delivery

What are your shipping options?

We offer several shipping options, including standard and expedited shipping. During checkout, you can choose the method that best suits your needs.

How long will it take to receive my order?

Delivery times vary depending on your location and the shipping method selected. Standard shipping typically takes 5-7 business days within the US, while international orders may take longer. We’ll provide tracking information once your order is shipped.

Do you ship internationally?

Yes, we do! We’re happy to spread our message of faith worldwide. Please note that international shipping times and costs may vary depending on your location.

3.⁠ ⁠Returns and Exchanges

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns within 30 days of delivery for a full refund or exchange. Items must be unused and in their original condition.

How do I return or exchange an item?

To initiate a return or exchange, please contact our customer support team with your order number and reason for return. We will provide you with detailed instructions on how to return your item(s).

Do you cover return shipping costs?

Return shipping costs are the responsibility of the customer, except in cases where the item is defective or the wrong item was sent.

4.⁠ ⁠Product Information

What sizes do you offer for your apparel?

Our t-shirts, hoodies, and other apparel are available in a range of sizes, from Small to 3XL. Please refer to our sizing chart on the product page to ensure the best fit.

How do I care for my Christian-themed apparel?

To keep your apparel looking its best, follow our care instructions: machine wash cold, tumble dry low, and avoid ironing directly over printed designs. For more detailed care tips, check out our Product Care Guide.

Are your products ethically made?

Yes! We partner with manufacturers who uphold ethical standards in their production processes, ensuring that our products are made with love and care.

5. ⁠Faith and Mission

What is the mission behind your products?

Our mission is to spread messages of faith, hope, and love through our products. Every item we create is designed to inspire and encourage others in their spiritual journey.

How do your products reflect Christian values?

Our designs incorporate Bible verses, Christian symbols, and uplifting messages that resonate with the Christian faith. We believe in creating products that not only look good but also serve as a testimony to our faith.

6. ⁠Contact Us

How can I get in touch with customer support?

We’re here to help! You can reach our customer support team by phone number at (689) 276-5019. Our support hours are Monday through Friday, 9 AM to 5 PM EST.

Do you offer support in other languages?

Currently, we offer support in English and Portuguese. However, we’re working on expanding our language options to better serve our global community.